Logistics Experienced professionals Heeslingen Full-time

Process Owner: Order-to-Cash – Outbound (m/f/d)

Diverse, digital and forward-thinking: this is how we work at the FRICKE Group. With over 4,000 employees – spread across 107 sites in 30 countries – our shared goal is to provide our customers with high-quality spare parts, outstanding machinery and first-class service. Our success is built on our strong team. As a family-run business with more than 100 years’ experience, we are constantly evolving.

Wilhelm Fricke SE – GRANIT PARTS

GRANIT , as part of the FRICKE Group, is one of Europe’s leading wholesalers of spare parts for agricultural and construction machinery, gardening, municipal & forestry equipment, as well as commercial vehicles. From our 95,000 m² central warehouse in Heeslingen, Lower Saxony, we supply specialist dealers and workshops across Europe, the USA and Canada.

GROW WITH US - We are looking for you to join our team at our Heeslingen site as

As the Order-to-Cash process owner, help shape the future of the supply chain within the FRICKE Group. Within the Process Excellence department, you will play a key role in standardising our processes, from order entry through to product delivery and successful payment. In this role, you will be a key driver in the implementation of strategic initiatives and digital transformation. As a team member, you will contribute your ideas and your understanding of processes to bring about lasting improvements to our global operations.

Here's what you can expect

End-to-end process responsibility: Central point of contact for the order-to-cash process, as well as the coordination and involvement of relevant national and international stakeholders
Analysing & improving processes: Assessing the current state, identifying weaknesses and identifying potential for optimisation in terms of efficiency, costs and quality
Designing end-to-end processes: Defining and implementing future processes, including interfaces with internal and external departments such as the online shop, sales, logistics (including returns), customs, accounts and IT
Making performance measurable: Setting up a monitoring system for process targets and KPIs, as well as the continuous measurement and evaluation of performance
Managing optimisation projects: Independently managing and implementing projects across end-to-end processes and their interfaces with internal and external departments
Further developing IT systems: Managing the underlying (SAP) IT modules, from recording change requests through coordination with internal IT interfaces to testing and approvals

What you need to bring

Education & Qualifications: A Master’s degree in Economics, Engineering, Supply Chain Management or a comparable field
Professional experience & Expertise: Several years’ professional experience in consultancy or in the management of global processes in procurement and project management, with a proven track record; an understanding of processes and systems, as well as data structures and process automation
IT & Language skills: Strong affinity for IT and practical experience with SAP, particularly the SD module; additional knowledge of related modules such as Finance would be an advantage, as well as business-level proficiency in German (minimum C1) and very good written and spoken English
Personal skills: Strong communication and persuasion skills, including with senior management, as well as a genuine interest in digital solutions and process automation

What we offer you

Your start at FRICKE: A structured induction programme with a dedicated mentor ensures a successful start. You’ll be warmly welcomed into the team and receive the support you need right from the start.
A modern working environment: You can look forward to modern workspaces, digital tools and flat hierarchies. We communicate as equals – and make decisions quickly and collectively.
A stable foundation: 30 days’ holiday, holiday pay and a Christmas bonus, capital-forming benefits and annual pay rises provide you with a reliable foundation and recognition of your performance.
Flexibility with structure: With us, you’ll benefit from flexible working hours within the framework of our operational processes. In addition, you’ll have the option to work remotely on a few days each month – in consultation with your team and depending on the requirements.
Promoting development: We offer internal and external training and further education opportunities to support your professional and personal development on an individual basis.
Your wellbeing matters: A healthy working environment is a given for us. This includes not only ergonomic workstations, a modern canteen and the JobRad bike-leasing scheme, but above all a respectful, supportive working culture in which you can flourish.
Experience more together: Whether it’s unique staff events such as our company festival HEAT WAVE or joint sporting activities at the FRICKE Social Run: we put teamwork into practice – because good collaboration starts with a strong community.

Would you like to grow with us and more than 300 trainees and become part of the FRICKE Group?

In that case, it’s best to apply directly online. As we are keen to streamline our processes and reduce our carbon footprint and paper usage, applications sent by post will not be returned but will be digitised and then disposed of in accordance with data protection regulations.

Learn more about our commitment to sustainability at WE ACT – and discover exciting insights into our work environment on our FRICKE Blog f.inside.

Location / Place of work

Wilhelm Fricke SE (GRANIT PARTS)

Zum Kreuzkamp 7
27404 Heeslingen

More job openings from Wilhelm Fricke SE (GRANIT PARTS)

Process Owner: Order-to-Cash – Outbound (m/f/d)

Wilhelm Fricke SE (GRANIT PARTS), Heeslingen