Service Advisor / Receiving Supervisor – Commercial Vehicles (m/f/d)
FRICKE Nutzfahrzeuge, as part of the FRICKE Group, is one of the largest sales and service partners for DAF TRUCKS, FIAT Professional, SCANIA and ISUZU in Germany. At our six sites in northern Germany, we offer our customers expert advice as well as comprehensive, make-independent maintenance and repair services.
GROW WITH US – We are looking for you to join our team at our Bad Fallingbostel site as
Here's what you can expect
- Carrying out vehicle check-ins: Checking in vehicles together with our customers
- Planning workshop capacity: Organising capacity utilisation and allocating jobs
- Recording orders: Recording detailed orders with all necessary data
- Providing price and delivery date commitments: Making binding commitments to our customers
- Co-ordinating fit-outs: Planning fit-out work on new vehicles in consultation with the sales department and our customers
- Obtaining approvals: Organising payment approvals and order extensions
- Clarifying technical queries: Contacting manufacturers for technical support
What you need to bring
- Training & Qualifications: Successfully completed technical or commercial-technical vocational training, for example as a motor vehicle mechatronics technician / commercial vehicle mechatronics technician (m/f/d), motor vehicle/commercial vehicle mechanic (m/f/d) or automotive sales assistant (m/f/d) with further training to become a motor vehicle/commercial vehicle master mechanic (m/f/d)
- Work experience & specialist knowledge: Work experience in workshop reception, the service department or customer advisory services – ideally in the commercial vehicle sector
- IT & language skills: Confident use of standard Office programmes
- Personal skills: An independent and customer-focused approach to work, as well as strong communication skills
What we offer you
- Your start at FRICKE: A structured induction programme with a dedicated contact person ensures a successful start. You’ll be warmly welcomed into the team and receive the support you need right from the start.
- A modern working environment: You can look forward to modern workspaces and flat hierarchies. We communicate as equals – decisions are made quickly and collectively. You’ll also benefit from flexible working hours within the framework of our operational processes.
- A stable foundation: 30 days’ annual leave, holiday pay and a Christmas bonus, capital-forming benefits and annual pay rises provide you with a reliable foundation and recognition of your performance.
- Promoting development: We offer internal and external training and further education opportunities to support your professional and personal development on an individual basis.
- Your wellbeing matters: A healthy working environment is a given for us. This includes not only ergonomic workstations and the JobRad bike leasing scheme, but above all a respectful, supportive working environment in which you can flourish.
- Experience more together: Whether it’s unique staff events such as our company festival HEAT WAVE or joint sporting activities at the FRICKE Social Run: we truly live and breathe teamwork – because good collaboration starts with a strong community.
- An easily accessible workplace: Our site in Bad Fallingbostel boasts excellent links to the A7 motorway and is situated in close proximity to Soltau.
In that case, it’s best to apply directly online. As we are keen to streamline our processes and reduce our carbon footprint and paper usage, applications sent by post will not be returned but will be digitised and then disposed of in accordance with data protection regulations.
Learn more about our commitment to sustainability at WE ACT – and discover exciting insights into our work environment on our FRICKE Blog f.inside.
Location / Place of work
FRICKE Nutzfahrzeuge GmbH
Gustaf-de-Laval-Str. 929683 Bad Fallingbostel