Gian Luca in Switzerland – New team, new opportunities

Gian Luca has been working for GRANIT PARTS in Switzerland as an office manager for a year and takes us on a journey through past and future.

Gian Luca started as a customer advisor at GRANIT PARTS in Italy in 2018 and moved to the export team in Heeslingen in 2020. Since the beginning of 2025, Gian Luca has been working for GRANIT PARTS in Switzerland as an internal sales manager. Today, February 3, 2026, marks his one-year anniversary there. This is a good opportunity to look back on the past year and take a look at upcoming projects.

Well settled in the Swiss team?

Gian Luca describes himself as more of an extrovert. Having grown up bilingual near Venice and in the Lüneburg Heide, he has never had any great difficulty settling into and adapting to new environments. This is why he found it easy to settle into his new working environment. Gian Luca has settled in very well within the small Swiss team of 9 people. Even though he has not yet fully mastered Swiss German, he deliberately encourages his colleagues to speak to him in the local language. This allows him to continuously improve his language skills and feel even more integrated into the team.

Even though Gian Luca has already proven his leadership skills as team leader in export in Heeslingen, his colleague Loris is a welcome support for him in Switzerland. Loris will be taking his well-deserved retirement in March and will be supporting Gian Luca until then, particularly with his operational expertise. In addition, Gian Luca is continuing his education with the internal leadership program f.leadership in order to further develop his professional and personal leadership skills and prepare himself specifically for future management tasks.

It's great to take on responsibility in a small team while learning from experienced colleagues.

The figures at a glance

In his role, Gian Luca is responsible for the strategic side of the Swiss branch and devotes much of his time to process optimization and change management. Certain areas such as warranties, accounting, and returns will be expanded in the future and assigned to individual employees so that each person is responsible for their own area of expertise. Appropriate deputy arrangements will be put in place to ensure that a contact person is always available in the event of vacation or illness. The aim is to develop experts in each area and create clear responsibilities to ensure quality and efficiency.
Another focus is on monitoring key figures that are relevant to the Swiss office. These include, for example, backorder figures. These are items that have not yet been delivered to customers in Switzerland because the goods are not yet available and are therefore delayed. Gian Luca works closely with Lea, the responsible customer advisor based in Heeslingen, on these evaluations. These key figures are regularly evaluated together and appropriate measures are derived to reduce backlogs and continuously improve the delivery situation for customers in Switzerland.

Optimizing processes and clearly dividing responsibilities makes work exciting and efficient.

We would like to thank Gian Luca for sharing his personal impressions with us and wish him continued success in his work and projects in Switzerland!
In this blog post, you can find more information about the history of GRANIT PARTS' Swiss subsidiary.