After-sales / Spare Parts Technical Advisor – Agricultural Machinery (m/f/d)
Wilhelm Fricke SE – GRANIT PARTS
GRANIT , as part of the FRICKE Group, is one of Europe’s leading wholesalers of spare parts for agricultural and construction machinery, gardening, municipal & forestry equipment, as well as commercial vehicles. From our 95,000 m² central warehouse in Heeslingen, Lower Saxony, we supply specialist dealers and workshops across Europe, the USA and Canada.
GROW WITH US – We are looking for you to join our team at our Tholey site as
Here's what you can expect
- Providing expert advice: Providing expert advice to our customers on one of our product ranges, e.g. tractor technology, engine technology, seats, soil cultivation, grassland and harvesting technology, electrical systems, gardening and forestry equipment, or forklift trucks
- Handling enquiries: Handling customer enquiries regarding our product range by telephone
- Handling customer enquiries: Handling other enquiries from our customers
- Preparing quotations and processing orders: Preparing quotations and processing orders
What you need to bring
- Training & Qualifications: Successfully completed technical training, for example as an agricultural and construction machinery mechatronics technician (m/f/d), automotive mechatronics technician (m/f/d) or a comparable technical apprenticeship
- Professional experience & specialist knowledge: Ideally, experience in the field of agriculture / agricultural machinery
- IT & Language Skills: Proficiency in MS Office and Windows applications, as well as business-level German (C1); initial experience with ERP systems, ideally with SAP S/4HANA, is an advantage but not a requirement
- Personal skills: Strong communication skills, a genuine enjoyment of dealing with customers, and a friendly and outgoing manner
What we offer you
- Your start at FRICKE: A structured induction programme with a dedicated contact person ensures a successful start. You’ll be warmly welcomed into the team and receive the support you need right from the start.
- A modern working environment: You can look forward to modern workspaces, digital tools and flat hierarchies. We communicate as equals – decisions are made quickly and collectively.
- A stable foundation: 30 days’ annual leave, holiday pay and a Christmas bonus, capital-forming benefits and annual pay rises provide you with a reliable foundation and recognition of your performance.
- Flexibility with structure: With us, you’ll benefit from flexible working hours within the framework of our operational processes. In addition, there’s the option to work remotely on a few days each month – in consultation with your team and depending on the requirements.
- Promoting development: We offer internal and external training and further education opportunities to support your professional and personal development on an individual basis.
- Your wellbeing matters: A healthy working environment is a given for us. This includes not only ergonomic workstations and the JobRad bike-leasing scheme, but above all a respectful, supportive working culture in which you can flourish.
- Experience more together: Whether it’s unique staff events such as our company festival HEAT WAVE or joint sporting activities at the FRICKE Social Run: we put teamwork into practice – because good collaboration starts with a strong community.
In that case, it’s best to apply directly online. As we are keen to streamline our processes and reduce our carbon footprint and paper usage, applications sent by post will not be returned but will be digitised and then disposed of in accordance with data protection regulations.
Learn more about our commitment to sustainability at WE ACT – and discover exciting insights into our work environment on our FRICKE Blog f.inside.
Location / Place of work
Wilhelm Fricke SE (GRANIT PARTS)
Industriepark A166636 Tholey