GROW WITH US – We are looking for you to join our team at our Zeven site as a

Here's what you can expect

• On-site contact person: Customer advice in-store
• Supporting order processes: Order processing and tracking
• Providing advice over the phone: Telephone customer service
• Managing orders reliably: Receiving and processing customer orders

What you need to bring

• Training & Qualifications: Completed commercial vocational training, e.g. as a wholesale and foreign trade clerk (m/f/d) or an industrial clerk (m/f/d)
• Work experience & specialist knowledge: Ideally, work experience in the field of power tools or horticulture, preferably with some initial experience in telephone customer service
• IT & language skills: Proficiency in standard MS Office applications (PowerPoint, Excel) and a very good command of German
• Personal Skills: Strong communication skills, enjoyment of working on the telephone, a certain flair for organisation, and the ability to work independently with a strong willingness to learn

What we offer you

• Your start at FRICKE: A structured induction programme with a designated mentor ensures a successful start. You’ll be warmly welcomed into the team and receive the support you need right from the start.
• A modern working environment: You can look forward to modern workspaces, digital tools and flat hierarchies. We communicate as equals – decisions are made quickly and collectively.
• A stable foundation: 30 days’ annual leave, holiday pay and a Christmas bonus, capital-forming benefits and annual pay rises provide you with a reliable foundation and recognition of your performance.
• Flexibility with structure: With us, you’ll benefit from flexible working hours within the framework of our operational processes.
• Fostering development: We offer internal and external training and further education opportunities to support your professional and personal development on an individual basis.
• Your wellbeing matters: A healthy working environment is a given for us. This includes not only ergonomic workstations and the JobRad bike-leasing scheme, but above all a respectful, supportive working culture in which you can flourish.
• Experience more together: Whether it’s unique staff events such as our company festival HEAT WAVE or joint sporting activities at the FRICKE Social Run: we put teamwork into practice – because good collaboration starts with a strong community.

In that case, it’s best to apply directly online. As we are keen to streamline our processes and reduce our carbon footprint and paper usage, applications sent by post will not be returned but will be digitised and then disposed of in accordance with data protection regulations.

Learn more about our commitment to sustainability at WE ACT – and discover exciting insights into our work environment on our FRICKE Blog f.inside.

Location / Place of work

FORAS GmbH