GROW WITH US – We are looking for you to join our team at our Heeslingen site as a

Here's what you can expect

• IT Support contact: First point of contact for staff issues, enquiries and change requests relating to IT
• Providing first-level support: Receiving, classifying and processing fault reports and service requests via a central IT ticketing system
• Collaboration within the support process: Close coordination with second-level support to find sustainable solutions
• Hardware provision & configuration: Setting up and providing IT hardware such as thin clients, laptops, PCs or telephones

What you need to bring

• Education & Qualifications: Completed vocational training, preferably with a focus on IT
• Work experience & specialist knowledge: Ideally, some initial work experience in an IT service desk or in IT administration – we are also happy to give career changers and those returning to the workforce a chance
• IT & language skills: Good knowledge of Microsoft Windows and Office products, as well as basic knowledge of managing user accounts and groups in Microsoft Active Directory; business-fluent German
• Personal skills: Good technical understanding and a service-oriented approach

What we offer you

• Your start at FRICKE: A structured induction programme with a dedicated mentor ensures a successful start. You’ll be warmly welcomed into the team and receive the support you need right from the start.
• A modern working environment: You can look forward to modern workspaces, digital tools and flat hierarchies. We communicate as equals – decisions are made quickly and collectively.
• A stable foundation: 30 days’ annual leave, holiday pay and a Christmas bonus, capital-forming benefits and annual pay rises provide you with a reliable foundation and recognition of your performance.
• Flexibility with structure: With us, you’ll benefit from flexible working hours within the framework of our operational processes. In addition, you’ll have the option to work remotely on a few days each month – in consultation with your team and depending on the requirements.
• Promoting development: We offer internal and external training and further education opportunities to provide individual support for your professional and personal development.
• Your wellbeing matters: A healthy working environment is a given for us. This includes not only ergonomic workstations, a modern canteen and the JobRad bike leasing scheme, but above all a respectful, supportive working culture in which you can flourish.
• Experience more together: Whether it’s unique staff events such as our company festival HEAT WAVE or joint sporting activities at the FRICKE Social Run: we put teamwork into practice – because good collaboration begins with a strong community.

In that case, it’s best to apply directly online. As we are keen to streamline our processes and reduce our carbon footprint and paper usage, applications sent by post will not be returned but will be digitised and then disposed of in accordance with data protection regulations.

Learn more about our commitment to sustainability at WE ACT – and discover exciting insights into our work environment on our FRICKE Blog f.inside.

Location / Place of work

FRICKE Holding GmbH